Mahogany Hogget – Customer service!

Today – an unusual job! A regular Australian customer asked if the wooden base on one of our hogget decanters could be made from Mahogany. This one is usually made in Maple wood and is easy to “turn” and is light and modern in colour.

I tried to dissuade him by saying that mahogany is unavailable in the thickness that this base required and that the block would have to be made by laminating several thickness of mahogany together and hence an extra cost. He was not put off and ordered and paid for it there and then.

I glued several layers of mahogany together a few days ago and today did the turning and polishing. I have to admit it does look quite good. Not my taste – but I am not the customer and also I do not have a monopoly on good taste!!!

Hogget Mahog

The moral of this story is all about giving the best customer service possible.

Loving Silver

Whilst I personally love silver I can see why others do not. Silver has been a large part of my life since I was a teenager ( I am now 73).

It is my hobby and my job. I enjoy making it, using it, reading about it and learning about it. I love most of the design periods, especially Art Nouveau, Arts & Crafts and Art Deco.

The problem with new silver, just out of the polishing shop, is that it looks too precious, too shiny. So good you do not want to touch it, let alone use it.

I took in some scrap recently and amongst it was a 70’s style man’s silver articulated bracelet. I took a fancy to it. It looked too nice to melt down so I put it on my wrist. It had light surface scratches and a little tarnish. I thought it looked good on my wrist which was tanned from cycling. I sought some opinions “shall I re-polish it back up to new?” “No” was the answer, it looks better as it is.

bracelet

The moral of this story is that silver looks better when it has acquired its natural patina. When you see examples of silver and gold in museums it always looks great. One thing they all share is that they never look pristine.

Use and enjoy your silver.